PRIVACY POLICY
Privacy Policy
Aspect County Magazine is a trading name of Media South Advertising Ltd., a company registered in England and Wales with company number 07563692, Registered Office: 6 Old Ladies Court, Battle, East Sussex, TN33 0AH.
We have updated our Privacy Policy in order to comply with new data protection laws in the UK which came into force on 25 May 2018. Please check back regularly as we will need to make periodic changes to this policy to reflect updated guidance and requirements when they become available.
Data privacy and protection is very important to us for everyone who uses our products and services, and who entrusts us with their information. We have written this privacy notice so you can better understand how we collect data, what we do with it and how we look after it. We will tell you how long we keep data and what happens when we no longer need it. We will also outline what rights you have over your data and how we protect and facilitate those rights.
Sometimes people want to read privacy notices because a business is asking for their permission to contact them for marketing. They want to be sure that, if they agree, it will be easy for them to withdraw permission in the future. We want you to be able to opt out as easily as you opted in. Any marketing email we send you will always have an “unsubscribe” link that will take you off that relevant marketing list.
1. What personal information do we collect from you?
We collect information:
- When you pay for any of our products or services
- If you are a potential new client for Aspect County Magazine.
- If you are an advertiser in Aspect County Magazine.
- When you register to receive our newsletter
- When you use our website
- If you participate in any research we undertake
- When you enter any competition that we may run
- If you contact us about a query or a complaint
We collect the following types of information:
Contact information
When you use or subscribe to one of our services, such as purchasing a subscription, signing up to an email newsletter, entering a competition, we will ask you to provide information such as your name, email and/or postal address so that we can provide you with the services requested.
General personal information
When conducting surveys, in addition to contact information, we may collect other personal information such as your gender, date of birth, marital status, etc.
Payment details
When you purchase a product or service from us, such as subscribing to our magazine, we will also ask you for your payment details in addition to your contact information, in order to secure payment and to authorise access to our products and services.
Online identifiers
When you visit our website, we collect information about your web visit, such as how long you visited, what pages you looked at, your IP address and where you were when you visited, what sort of device you were using when you visited (such as a mobile phone or type of desktop PC, Mac etc).
Behavioural data
When you visit one of our websites, we collect data on your online behaviour (eg time spent on website, items clicked on, etc).
When you register for a newsletter or take part in research, we may collect data about your preferences, tastes and interests.
2. How do we use your personal information?
At Aspect County Magazine we collect different types of information about people for the following main reasons:
- To provide personalised services unique to individual users.
- So we can monitor and improve the services we offer.
- To sell advertising space in our printed magazine. This helps us to provide a personalised service to our existing clients. This also allows us to approach potential new clients who we feel may benefit from using Aspect County Magazine.
- To sell advertising space on our website. This helps us to keep our website free for people who visit them.
- To market products and services which we think would be relevant to you.
- Newsletters
When you sign up to our newsletter, you are giving consent for us to use the email address provided to send you relevant content you have signed up to. You can withdraw this consent for any newsletter by unsubscribing at any time.
Advertising
We advertise on our site and in our newsletters to help keep most of the content free. We use cookies and similar technologies and work with trusted partners so that we can show you advertisements we believe might interest you, to control the number of times you see an ad and to measure the effectiveness of a campaign. We have a legitimate interest in using cookies but you can opt in or out of using them at any time. If you are interested and want to learn more about these, including how to opt out, please see our Cookie Policy. Please note, opting out of cookies does not mean you will not see any advertisements.
Social Media Advertising
We work with social media networks such as Facebook Pixel to show you interest-based marketing content from our brand and selected advertisers if you have viewed Aspect County website. Data collected by the Facebook Pixel may also be anonymised and used in aggregate to help improve the quality and effectiveness of our website and marketing efforts.
You can limit the kind of tracking and profiling that Facebook undertakes by going to your Facebook account settings. You can also find out more about the pixels and cookies we use on our websites by reading our Cookies policy.
Delivery of goods and services / Customer account management
We will use the information you have provided for the provision of goods and/or services that you have requested and subsequently communicating with you about those products and services.
Please note too, that when you buy something from us - such as subscription - we may contact you about your registration details, to manage any account or subscription you have with us, or to provide customer service. This will be the case even if you have opted-out of, or declined to consent to, receiving promotional emails.
Partnerships programmes (only use if this is applicable)
We work with our partners from the world of property, luxury goods, food, fashion, travel and retail and so on so that we can present you with some outstanding offers and opportunities by either email or post. You will only ever receive partner messages from us if you have actively given permission. We won’t disclose your personal information to anyone, the messages will come from us and you can unsubscribe at any time from these messages.
Customer queries and complaints
We process any information you provide when dealing with any complaints or enquiries made by you or legally on your behalf.
3. Legal bases for data processing – what does it mean and how do we use them?
The law on data protection sets out several different reasons why a company may collect and process your personal data and it is one of our duties to make sure you understand which of these lawful bases we are using to process your data.
Consent
In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters.
Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations.
For example, when you purchase a subscription to a magazine, we will keep your name and address to fulfil your subscription.
Legal compliance
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting us to law enforcement.
Legitimate interest
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
For example, we personalise the marketing content we provide you.
We will also use your address details to send you direct marketing information by post, telling you about products and services that we think might interest you.
4. Do we share your information with anyone else?
We may share your personal information:
Service providers
We work with service providers to perform some tasks on our behalf. This might include: analysis, payments, marketing, etc, and we may share your personal data with these providers to perform the necessary tasks. However, they are obliged not to disclose or use it for any other purposes. Any third-party processing of your data on our behalf will be subject to security and confidentiality obligations consistent with this privacy notice and applicable law.
Customer research & insight
We may disclose de-personalised data (such as aggregated statistics) about the audience of our products and services to describe our sales, customers, traffic patterns and other information to prospective partners, advertisers, investors and other reputable third parties, and for other lawful purposes. These statistics will never include identifiable personal information.
Law enforcement organisations
Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request.
Marketing partners
With your explicit permission, we may share your information with other companies we are working with. Whenever we share your information with another company, we will always ask for your permission, will name the company and will always be clear that your information will be shared with another organisation.
5. Collecting data on children
We do not knowingly collect and process information from children (anyone under the age of 13). The products and services we offer are generally aimed at people aged 18 and over.
If you are under the age of 13, we ask that you do not give us any information about you or use our websites.
If you are a parent or guardian of a child under 13 and you if you think that your child has used our websites or subscribed to a newsletter or provided their information to us without your consent, please contact us at [email protected] and we will delete and/or stop processing your child’s personal information within a reasonable time.
If you are aged between 13 and 18, we request that you seek your parent or guardian’s permission before providing us with your information or using our website.
6. How long will we keep data?
We will retain your personal information for as long as necessary to provide the individual service/s you have requested, while taking into account any legal requirements and tax and accounting rules.
Where you sign up to receive email marketing from us we will retain your e-mail address after you ‘opt-out’ of receiving emails to ensure that we continue to honour and respect that request. To unsubscribe from marketing emails at any time, please click on the unsubscribe link at the bottom of any marketing email.
In some circumstances you can ask us to delete your data: see ‘Your rights’ below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
7. Profiling
We may sometimes use the data you share with us, and that we collect about you when browsing our websites and products, to personalise our services and to tailor marketing content. For example, we may use information you have provided to send you information about products we think you may be interested in. If you do not want to receive this material, you can unsubscribe at any point.
8. Cross-border transfers and security
We make sure that we have appropriate security measures to protect your information and make sure that, when we ask another organisation to provide a service for us, they have appropriate security measures and follow the same high standards of security and data protection as we do.
If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be done with the relevant protection (stated under UK law) being in place.
9. Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to Aspect County Magazine website‚ so we encourage you to read the privacy statements on any other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you have accessed them using links from our website.
10. Your rights
As a consumer, you have rights when it comes to your data:
The right to be informed. At every point where we are collecting your data, we will inform you of why it is being collected and how it is being processed.
The right of access. If you wish to see what information we hold on you, you may send us what is called a Subject Access request. We will require photocopies of two pieces of identification. We will respond within 30 days of receipt of your request. There is no cost to you in requesting to see your data, but please note that we reserve the right to charge you if you make subsequent requests. You can use the contact details below for a Subject Access Request.
The right to rectification. We offer the opportunity to amend your personal information by contacting us using the details below.
The right to erasure. If you wish to cancel all communications with us, we can anonymise or de-identify your data. Please contact us using the details below. Please make sure you inform us of all email accounts, profiles, names etc that you may have used with us that you wish to erase.
The right to restrict processing. You can opt-out or restrict the processing of your data by:
Amending your cookie settings in your browser
Unsubscribing from postal and email communications by contacting [email protected]
If you are unhappy with the way we have collected and are using your personal data please do not hesitate to contact us, using the contact details below.
You have the right to complain to a supervisory authority. In the UK this is the Information Commissioner's Office.
11. How to contact us
Thank you for reading our Privacy Policy. If you would like to contact us to understand more about our privacy policy or wish to contact us concerning any matter relating to individual rights and your personal information, then please email or write to us at:
Aspect County Magazine,
6 Old Ladies Court,
Battle,
East Sussex,
TN33 0AH